Business English Course

Syllabus that is tailored for an 8-week Business English course

Course Overview

Week 1: Introduction to Business English

Lesson 1: Course Introduction and Objectives

– Overview of course structure
– Setting personal learning goals
– Introduction to basic business vocabulary

Lesson 2: Business Communication Basics

– Effective business communication principles
– Common business phrases and expressions
– Engaging in small talk

Week 2: Business Meetings and Negotiations

Lesson 3: Preparing for Meetings

– Vocabulary for meetings
– Agenda setting and meeting preparation
– Role-plays: scheduling and confirming meetings

Lesson 4: Conducting and Participating in Meetings

– Opening and closing meetings
– Discussing agenda items
– Role-plays: participating in meetings

Week 3: Business Writing Skills

Lesson 5: Email Etiquette

– Structure of professional emails
– Common phrases for emails
– Practice: writing professional emails

Lesson 6: Reports and Memos

– Structure and format of business reports and memos
– Vocabulary specific to reports and memos
– Practice: writing a short report

Week 4: Presentations and Public Speaking

Lesson 7: Preparing Presentations

– Key elements of effective presentations
– Creating slides and visual aids
– Practice: preparing a short presentation

Lesson 8: Delivering Presentations

– Techniques for confident public speaking
– Handling questions and feedback
– Practice: delivering a presentation

Week 5: Business Vocabulary and Expressions

Lesson 9: Industry-Specific Vocabulary

– Vocabulary for different industries (e.g., finance, marketing, technology)
– Contextual usage of industry terms
– Practice: industry-specific role-plays

Lesson 10: Idioms and Phrasal Verbs in Business

– Common idioms and phrasal verbs used in business
– Understanding and using idioms in context
– Practice: conversations using idioms

Week 6: Cross-Cultural Communication

Lesson 11: Understanding Cultural Differences

– Importance of cultural awareness in business
– Key cultural differences and their impact on communication
– Practice: role-plays highlighting cultural scenarios

Lesson 12: Strategies for Effective Cross-Cultural Communication

– Techniques to bridge cultural gaps
– Adjusting communication styles for different cultures
– Practice: case studies and discussions

Week 7: Customer Service and Client Relations

Lesson 13: Customer Service Skills

– Essential customer service vocabulary
– Techniques for handling customer inquiries and complaints
– Role-plays: customer service scenarios

Lesson 14: Building and Maintaining Client Relationships

– Effective communication with clients
– Building rapport and trust
– Practice: client meetings and follow-up communication

Week 8: Professional Development and Networking

Lesson 15: Career Development and Planning

– Setting career goals
– Developing a professional development plan
– Practice: writing a career development plan

Lesson 16: Networking Skills

– Importance of networking in business
– Techniques for effective networking
– Practice: networking events and follow-up communication

Additional Resources

Assessment and Feedback

– Weekly quizzes to reinforce learning
– Mid-course review and feedback session
– Final presentation and comprehensive review

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